To charge Department Vouchers follow the instructions below:
1 - Take the order and enter it in the system
2 - Click on Account Lookup Button
3 - Enter the Department information following these 3 simple steps
- The following screen will pop up
- Check the Ward / Department listed on the voucher to refer to the correct account
- Using the barcode scanner, scan the barcode for the department listed on the voucher using the current list.
- The system will read the department name and it will appear on the screen, once completed click Done
*Alternatively you can type the name of the Ward/Department
4 Check that the account to be charged is the correct one
NOTE: If the account is incorrect, repeat steps either with the barcode or manually typing the account name. The screen will request confirmation to change the account, select yes to change and no to keep the selected account.
5 - When ready to complete the transaction, click the Account Charge button
6 - Charge the Voucher Value to the account by following these 3 simple steps:
- Check the Dollar Limit on the voucher provided
- If the Voucher Dollar Limit is more or equals the total of the transaction, click the USE option from the Charge Account and then press ok
- Transaction will be now completed 🥳
7 - If the Voucher Dollar Limit is less than the total of the transaction, click the keyboard option from the Charge Account
- Enter the Voucher Dollar Limit by using the keypad on the screen, then press ENTER
- The Voucher Dollar Limit value will appear on the Used Column of the Charge account.
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- Check that the correct amount has been entered, then press OK
NOTE: If the amount is incorrect, repeat steps.
- The Voucher will be charged successfully and the remaining amount will appear at on the screen
- Select the payment method from the terminal (Cash or Card)
- Transaction will be now completed 🥳
*Please note this document is still under review and continuous updates, for any issues or concerns raise a ticket to contact our System Support.
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